About Workspace Group (WSG):

WSG is a full-service contract office furniture company dedicated to designing and installing creative, cost-effective furniture solutions with impeccable service and attention to detail.  As an authorized MillerKnoll dealer, our speciality is creating dynamic, collaborative workspaces – whether at home or at the office – that inspire and unlock the potential of your team!


Position Overview:

The Director of Sales & Business Development will be primarily responsible for identifying, developing and closing commercial contract furniture sales opportunities and leading the in-house sales team’s similar efforts, including periodic showroom presentations and training.  This senior leadership role will help set and own the annual sales goals and client satisfaction levels of the company and participate in strategic planning.


Primary Responsibilities:

  • Lead the company’s efforts to identify, develop and close medium- and large-scale sales opportunities in the contract furniture commercial sector.
  • Leverage and develop business relationships (existing and new) to identify and scope office furniture sales opportunities.
  • Qualify sales leads and prospects; assign as appropriate within the in-house sales team; monitor and collaborate as needed to maximize sales.
  • Lead the internal effort to complete and submit client RFP’s to win the business.
  • Consult and collaborate with external designers to ensure the layout, design and space planning of furniture specifications meet the needs of the client.
  • Liaise with clients and/or client-hired firms to understand and specify office furniture needs.
  • Specify and quote appropriate office furniture products using industry-standard specification software, in line with established sales and margin targets.
  • On award of business, hand-off and collaborate with internal operations team to ensure product sourcing and installation meets client expectations.
  • Oversee showroom space: maintain excellence in store merchandising and customer service, monitor and grow retail walk-in business.


Other Key Responsibilities:

  • Maintain ongoing sales pipeline reporting, sales commissions, and other related reporting as assigned.
  • Present product offerings and educate customers on options and use.
  • Assist the President in evaluating and incorporating new product offerings and alternate suppliers into the business.
  • Collaborate with COO to optimize processes and system procedures; assist in forecasting and budgeting.
  • Periodically hire, schedule, and train new sales team members; coach and develop existing team members.
  • Occasional site visits in furtherance of client satisfaction, industry event participation, and supplier-led product presentations.


Required Skills, Experience & Education:

  • 5+ years in the contract furniture industry in a lead sales role; experience managing and mentoring direct reports highly preferred.
  • Herman Miller product knowledge an asset.
  • Bachelor’s degree or equivalent certification in business, design, engineering, or similar field.
  • Experienced (intermediate to advanced) user of furniture specification software (e.g. Configura, Design Spec, 2020, etc.); willingness to evaluate, test and adopt new software tools as needed.
  • Customer-focused salesperson with excellent verbal and written communication skills.
  • Confident self-starter who can work independently and prioritize their own workload as well as the workload of direct reports in line with strategic goals.
  • High attention to detail and ability to quality check the work of others to ensure accuracy.
  • Diplomatic team player able to collaborate across teams and companies.

To apply for this job email your details to info@workspacegroup.ca